Frequently Asked Questions (FAQs)

Below is a list of the most frequently asked questions about the app submission process.

Do I need an active subscription for my app submission to be reviewed?

Yes. Your app submission will only be reviewed once your account has an active subscription.

Do I need an active subscription for my app ownership request to be reviewed?

Yes. Just like with app submissions, ownership requests are only reviewed if your account has an active subscription.

How long does it take to review my app submission?

Review times vary depending on our admin team’s workload, but it typically takes 7 to 10 business days.

Do I need to fill out all the information before submitting my app?

Yes. All fields are required. The Submit button will remain disabled until every mandatory field is filled in.

My app includes IAPs, but they’re not currently active. Can I still submit it without integrating your billing system?

No. Apps with IAPs must integrate our billing method, even if purchases are temporarily disabled or planned for later. Your app must either have working purchases or none at all.

Can I submit a paid app?

No. Paid apps are not supported. To monetize your app, consider offering a freemium model, where users download the app for free and unlock full access via an in-app purchase.

Do I need to take any additional steps for my app to become available on the distribution channels?

No. Once your app is marked as ready for distribution, it will automatically become available for the distribution channels you selected. For more details about this topic, check out here our documentation about this topic.

Common Issues

Below is a list of the most common issues during the app submission process.

This application version was already submitted

This error means the same APK has already been uploaded before. You have two options:

• Submit a different APK version, or
• Update the existing one by going to the version’s Details page and making your changes there.

Application APK package name X is different from Y

This error occurs when the APK’s app package name doesn’t match the one you entered in the Add App form.
The form structure is based on the package name, so they must match to ensure all required fields are correctly filled in.

To fix this make sure the app package name in your APK matches exactly the one you provided during app creation.

Application APK signature (X) is different from the one in Google Play (Y)

This error means that the APK you uploaded is signed with a different key than the one used for your app on Google Play.

To ensure consistency, security, and user trust, your APK must be signed with the same key used on Google Play. This is a best practice recommended by Google, helping users recognize your app as the official version and avoid security warnings.

Learn more about signature verification and how to align it with Google Play here.

Application APK vercode (X) is lower than the one in Google Play (Y)

This error means the APK you uploaded has a lower version code than the one currently published on Google Play.

To avoid Google Play silently overriding your app during automatic updates, you must use a higher version code than the one on Play Store. This ensures your version takes precedence, giving you full control over distribution and updates.

Learn more about version codes and Play Store behavior here.